How It Works
3 EASY WAYS TO BUY OR BORROW
1) BUY
2) BORROW FOR 7 DAYS
Trying out a new style, but not sure it's a keeper? No problem! Return the items to us within 7 days of receiving them, and receive a 70% cash refund within 3~5 working days. Plus, return shipping is FREE! See below for detailed return and refund conditions.
3) BORROW FOR 21 DAYS
You've bought it, loved it, but changed your mind after a few rotations? Sure thing! Return the items to us within 21 days of receiving them, and automatically receive a 50% cash refund within 3~5 working days. Plus, return shipping is FREE! See below for detailed return and refund conditions.
RETURN AND REFUND CONDITIONS
1) We do NOT refund on items that are damaged, stained, or in any way altered. Please wear and maintain your clothes with care. Follow care instructions closely, or in case of missing care instructions, please apply common sense. As a general rule, hand wash items separately using a gentle detergent, dry on flat surfaces, and iron on low if necessary. Basically Borrowed reserves the right to determine whether returned items meet our refund conditions.
2) It's not necessary to launder/dry clean items before returning them to us. We will inspect every returned item, and have them professionally cleaned just before shipping it to the next customer.